This is an unprecedented time and we wanted to let you know about the steps we are taking to help support our customers during this time.
If you wish to place your order by phone or have any questions regarding your orders or would like to speak to someone about the situation then please send us a secured message here
or call us on 03333 44 6543 and we will be happy to help.
We are still dispatching as normal whilst taking all necessary precautions as advised by the UK government.
We will try our best to process your orders ASAP, however there might still be a delay in processing your order, due to the current situation. We are continuing to take orders from our customers at this moment. We continue to operate our warehouse though with limited capacity.
We are also continuously monitoring situation with Royal Mail and other courier companies. As of date, they continue to operate hence we will continue to process orders until they continue to deliver. Royal Mail has advised that some of their depots are experiencing delays hence your order may be delayed by up to even 2 weeks, but it would eventually be delivered.
Please keep checking this page on our latest update related to orders, processing times, etc.
Now that we are all spending a little more time at home, it's even better time to browse our website!We Thank You for all your continued support which is vital to our Fair Trade business during these difficult times.
Keep Safe....Team Ethniciti.